Privacy Policy
Last updated: 1st June 2026.
This Privacy Policy explains how Glenfinnan Capital Limited collects, uses and protects personal information when you visit our website or contact us through our website.
We are a company registered in the United Kingdom.
Company name: Glenfinnan Capital Limited
Company number: 16691636
Registered address: First Floor Concept House, Home Park Mill Link,
Kings Langley, England, WD4 8UD
Email: hello@glenfinnan.com
For the purposes of UK data protection law, including the UK GDPR and Data Protection Act 2018, Glenfinnan Capital Limited is the data controller for the personal information described in this policy.
1. Information we collect
We may collect and process the following information:
Information you provide through our contact form
When you use our contact form, we may collect:
- Your name
- Your email address
- Your phone number, if you provide it
- Your company name, if you provide it
- Any other information you include in your message
Information collected automatically when you visit our website
We may collect limited technical and usage information, such as:
- IP address
- Browser type and version
- Device type
- Pages visited
- Approximate location, such as country or region
- How you arrived at and interacted with our website
This information may be collected through cookies or similar technologies, including analytics tools.
2. How we use your information
We use your personal information to:
- Respond to enquiries submitted through our contact form
- Communicate with you about our services
- Manage our business relationship with you
- Improve our website and understand how visitors use it
- Monitor website performance and security
- Comply with legal or regulatory obligations
3. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for using your personal information.
We usually rely on one or more of the following lawful bases:
Consent
We may rely on your consent where you choose to submit information through our contact form, or where you agree to non-essential cookies such as analytics cookies.
You can withdraw consent at any time.
Legitimate interests
We may use your information where it is necessary for our legitimate business interests, provided your rights and interests do not override those interests.
This may include responding to enquiries, improving our website, maintaining website security and understanding how our website is used.
Contract
If your enquiry relates to services you have requested from us, we may use your information to take steps before entering into a contract or to perform a contract with you.
Legal obligation
We may use your information where necessary to comply with a legal obligation.
4. Contact forms
If you submit a message through our contact form, the information you provide will be used to respond to your enquiry.
We will not use contact form submissions to send you marketing emails unless you have separately agreed to receive them.
We recommend that you do not include sensitive personal information in the contact form unless it is necessary for your enquiry.
5. Analytics and Site Kit by Google
Our website uses Site Kit by Google, which connects our website to Google services such as Google Analytics and Google Search Console.
Site Kit helps us understand how visitors find and use our website. Google describes Site Kit as its official WordPress plugin for accessing insights from tools such as Search Console and Analytics.
Google Analytics may collect information about how visitors use our website, such as pages visited, time spent on pages, device type, browser type and general location information. This helps us improve the website and understand what content is useful.
Google Search Console provides information about how our website appears in Google Search, such as search performance and indexing information.
When using Site Kit, website owners are responsible for managing privacy notices and consent requirements, including GDPR requirements.
6. Cookies
Our website may use cookies and similar technologies.
Cookies are small files placed on your device that help websites function, remember preferences, or understand how visitors use a site.
We may use:
- Strictly necessary cookies — required for the website to work properly.
- Analytics cookies — used to understand how visitors use the website.
- Preference cookies — used to remember choices you make, if applicable.
Where cookies are not strictly necessary, we will request your consent before placing them on your device.
The ICO states that visitors should be told when cookies are being used and what they do, and that consent is needed for cookies that are not strictly necessary.
You can usually control or delete cookies through your browser settings. You may also be able to manage cookie preferences through our website’s cookie banner or settings tool.
7. Who we share your information with
We may share your personal information with trusted service providers who help us operate our website and business, including:
- Website hosting providers
- Website maintenance or development providers
- Email and communication providers
- Analytics providers, including Google
- Professional advisers, where necessary
We only share information where necessary and where appropriate safeguards are in place.
We may also disclose personal information if required to do so by law or to protect our legal rights.
8. International transfers
Some of the services we use, including Google services, may process personal information outside the UK.
Where personal information is transferred outside the UK, we will take steps to ensure it is protected in accordance with applicable data protection laws.
9. How long we keep your information
We keep personal information only for as long as necessary.
Contact form enquiries are usually kept for up to 12 months, unless we need to keep them for longer because they relate to an ongoing business relationship, contract, legal obligation or dispute.
Analytics information may be retained according to the retention settings in our analytics tools.
10. Your rights
Under UK data protection law, you have rights in relation to your personal information.
These may include the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information
- Ask us to restrict how we use your information
- Object to certain uses of your information
- Ask for your information to be transferred to another organisation
- Withdraw consent where we rely on consent
The ICO says privacy notices should explain people’s information rights, including the right to withdraw consent where consent is the lawful basis.
To exercise your rights, contact us at hello@glenfinnan.com
11. Complaints
If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office.
The ICO’s website is: ico.org.uk
12. Links to other websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of other websites.
You should read the privacy policy of any website you visit.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.